Privacy Policy

Devello Inc ("Devello," "we," "us," or "our") operates the following products and services (collectively, the "Services"):

• Devello Studios (devellostudios.com) — digital creative studio and product home
• Sygil — iOS thinking tool offering four lenses on any question (App Store)
• Osmo AI — iOS voice-first personal AI assistant (App Store)
• Sivra (also marketed as Research Engine; sivra.app) — recursive research platform available on iOS (App Store) and on the web
• Devello Inc (develloinc.com) — the legal entity, including its interiors and software consulting practice

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Services. By using the Services, you consent to the practices described herein. This policy supplements, and does not replace, any additional privacy notice presented within a specific product or through Apple's App Privacy disclosures on the App Store.

1.1 Information You Provide

1.2 Information Collected Automatically

1.3 Apple-Specific Data Practices

1.4 Information from Third-Party Services

We use the information we collect to:

• Provide, operate, and maintain the Services
• Process AI requests (image generation, voice transcription, research synthesis) and return results
• Authenticate your account and protect against fraud, abuse, and unauthorized use
• Process subscriptions and purchases through Apple In-App Purchase or Stripe and provide receipts
• Communicate product updates, important service notices, and respond to support inquiries
• Improve our Services through aggregated, non-identifying usage analysis
• Comply with legal obligations and enforce our Terms of Service

We use trusted providers to operate the Services. These providers process your data solely on our behalf under written data-processing terms. Current subprocessors include:

• Apple Inc. — App Store distribution, In-App Purchase, Sign in with Apple, push notifications
• Anthropic PBC — large-language-model inference (Claude) for Sygil, Osmo, and Sivra
• Google LLC — Gemini AI inference, Google OAuth, Google Calendar / Gmail integrations (only if you explicitly connect them)
• Replicate, Inc. — hosted ML models for image generation and relighting
• Supabase, Inc. — managed PostgreSQL database and authentication infrastructure
• Stripe, Inc. — payment processing for web purchases
• Vercel Inc. — web hosting and edge delivery

Apple, Anthropic, Google, and Stripe will each process your data under their own privacy policies in addition to ours. AI model providers do not use your prompts or outputs to train their models without your explicit consent.

We do not sell your personal information. We share information only:

• with the subprocessors listed in Section 3
• to comply with a lawful request, court order, or applicable regulation
• to protect the rights, property, or safety of Devello, our users, or the public
• in connection with a merger, acquisition, or sale of assets (you will be notified of any change in ownership)

We retain account data for as long as your account is active. When you delete your account, we remove or irreversibly anonymize personal information within 30 days, except where we are legally required to retain it (for example, tax records for transactions).

You can request account deletion from within the app settings or by emailing sales@develloinc.com. Sygil and Osmo also comply with Apple's in-app account-deletion requirement.

We protect your information using industry-standard safeguards including TLS 1.2+ in transit, encryption at rest for sensitive fields, principle-of-least-privilege access controls, and regular review of our subprocessors. No online service is perfectly secure — please use a strong, unique password and notify us immediately if you suspect unauthorized access.

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of your personal data
• Correction — correct inaccurate or incomplete data
• Deletion — request deletion of your personal data
• Portability — receive your data in a portable format
• Restriction — limit processing of your data
• Objection — object to processing based on legitimate interests
• Withdraw consent — revoke previously granted consent

To exercise any of these rights, contact us at sales@develloinc.com. We will respond within 30 days.

Devello Studios is not intended for children under 13 on its web platform. We do not knowingly collect personal information from children under 13 through devellostudios.com.

Sygil's Kids Mode, designed for ages 8–12, complies with the U.S. Children's Online Privacy Protection Act (COPPA) and Apple's Kids Category guidelines. When Kids Mode is active: no personal information is collected; all content remains on-device; there are no ads, no third-party trackers, and no outbound links; and parental guidance is recommended.

If you believe we have inadvertently collected personal information from a child under 13, contact sales@develloinc.com and we will delete it promptly.

Our Services are hosted in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our subprocessors operate. Where required, we rely on Standard Contractual Clauses or equivalent safeguards for international transfers.

California residents have the right to:

• Know what personal information is collected and used
• Request deletion of personal information
• Correct inaccurate personal information
• Opt out of sale or sharing of personal information — we do not sell or share personal information as defined by CCPA
• Limit use of sensitive personal information
• Non-discrimination for exercising privacy rights

If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the rights set out in Section 7 under the GDPR and UK GDPR. Our legal bases include: performance of contract (to provide the Services), legitimate interest (security, debugging), consent (optional integrations), and compliance with legal obligation.

Our web properties use essential cookies for authentication and preferences, and limited first-party analytics (via Vercel Analytics) to understand usage patterns. We do not use cross-site advertising trackers.

We may update this Privacy Policy from time to time. Material changes will be announced in-product or by email where we have your address on file, and the "Last updated" date at the top of this page will reflect the change. Continued use of the Services after an update constitutes acceptance.

Questions, requests, or complaints about this Privacy Policy or our data practices:

• Email: sales@develloinc.com
• Privacy inquiries: sales@develloinc.com
• Mailing address: Devello Inc, New York, NY, USA
• Website: devellostudios.com